Decagon vs Dify

A direct comparison of pricing, capabilities and fit. We state where each one is genuinely stronger rather than pretending they are interchangeable.

Criterion Decagon Dify
Category AI Agents AI Agents
Pricing model Custom pricing, typically per resolved conversation Self-host free; Cloud Professional $59/mo; Team $159/mo
Entry price Not published $59.00/mo
Platforms Web Web
API available Yes Yes
Free tier No Yes
Open source No Yes
Rating No reviews No reviews

Decagon

Customer service AI agents that run across chat, email and voice.

Full review → Visit site

Dify

Open-source LLM app and agent platform with visual orchestration.

Full review → Visit site

Frequently asked questions

Which is better, Decagon or Dify?

It depends on your constraints. Decagon is a paid product and has an API. Dify is available with a free tier and has an API.

How much does Decagon cost compared to Dify?

Decagon: Custom pricing, typically per resolved conversation. Dify: Self-host free; Cloud Professional $59/mo; Team $159/mo.

Can I use Decagon and Dify together?

Yes. Both expose an API, so they can be combined in a workflow where one handles a different stage of the process.