Decagon

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Customer service AI agents that run across chat, email and voice.

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About Decagon

Decagon builds support agents grounded in a company's documentation and back-office systems, so an agent can actually perform actions such as issuing a refund or updating a booking. Its Agent Operating Procedures concept formalises the process the agent is allowed to follow.

Pricing

Custom pricing, typically per resolved conversation

Pricing is taken from the vendor's own published rates. Always confirm on their site before purchasing.

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