Intercom Fin

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Customer support agent that resolves tickets using your own help centre.

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About Intercom Fin

Fin is Intercom's customer-facing AI agent. It answers from your help centre content, connects to the customer's account to look up orders or cases, and hands off to a human when it is not confident. Resolution rates are reported per conversation, which keeps the business case measurable.

Pricing

$0.99 per resolution; bundled from $29/seat/mo

From $0.99 USD per month for entry plans.

Pricing is taken from the vendor's own published rates. Always confirm on their site before purchasing.

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